Global Leaders overcome complex challenges every day
You're working in a global company and with international team members located all over the world. Finding a time that suits everyone to hold conference calls is a challenge. You know there are barriers to effectiveness by the way your team is communicating:
- some colleagues don't speak up and contribute at all,
- some love to argue and debate every point without moving forward,
- some agree with everything and then go ahead and do the complete opposite.
Your leaders are asking for progress reports and you're beginning to doubt your team will be able to meet performance goals, let alone deadlines.
Stop throwing random darts at the wall hoping that one will hit the target.
THERE IS A BETTER WAY TO GET UNSTUCK, CONNECT AS A TEAM, GET THE WORK DONE, AND MAKE AN IMPACT.
Over the last eight years I have worked with expats (leaders who are sent abroad to support their company's international operations) and international teams from all over the world. They all had these things in common:
- Dedication to their work
- Commitment to their goals
- Desire to avoid causing cultural offense
- Desire to create trust and mutually beneficial relationships
Still they encountered multiple challenges:
- Frustration due to ineffective meetings
- Struggles due to misunderstandings
- Overwhelm in the face of conflict, talent management, and poor performance
Because they were operating from the "Golden Rule: Treat Others the Way You Want to be Treated."
They didn't know that "dedication to work", "commitment to goals", "desire to avoid conflict", and "creating trust" has VERY different meanings and motivations depending on where you're from, and how your brain is wired. They didn't understand the cultural, personality type, neurological, and emotional factors that influence their own and their team members' daily interactions and behaviors.
They didn't know that in international teams, the Golden Rule doesn't work.
Instead, they had to learn the Platinum Rule: Treat Others the Way THEY Want to be Treated.
Creating an awareness of what makes everyone tick opened up new strategies to
- leverage the cultural differences on the teams,
- find more creative solutions to solve existing problems, and
- become more effective.
HELP YOUR TEAM MOVE FROM MISUNDERSTANDINGS AND UNCLEAR BOUNDARIES TO CLEAR COMMUNICATION AND BETTER COLLABORATION.